Has anyone else had warranty issues like this? I have the 1/2 inch impact gun. Private messages do not impact your company rating. After 4 or 5 calls and 12 days of trying to get through the 5 year "Kobalt" battery warranty claim process I finally received a GREENWORKS battery. If you have problems charging your Kobalt batteries you might want to try this. Thank You for Your Reply! Show More. The app is a huge help. Battery safety rules • Battery tools do not have to be plugged into an electrical outlet; therefore, they are always in operating condition. But recently, they have outperformed themselves by introducing the new and improved 24V power tool combo kit. A battery that is deep discharged regularly, or is often discharged blow 50% (12.1v) in the case of leisure batteries, will rapidly lose its active mass, and capacity. Batteries for these tools can be a tricky and unreliable thing---some work well, charge up and do so for a long time. Run around..idiots via email and clueless via phone. 3 YEARS FREE SERVICE ON CERTAIN DEWALT BATTERY PACKS - DCB200, DCB203, DCB204, DCB204BT, DCB205, DCB205BT, DCB206, DCB230, DCB606, DCB609, DCB612 . Recommendations and reviews are encouraged! Reality is, that's not the case. This … If you wish that your prior post be removed, submit a notarized letter. Interchange of batteries, False lifetime warranty. The Kobalt® warranty is a dedication to a lifetime of quality and service. Most of these things are made in some foreign land and are of dubious quality. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. All Kobalt brand tools have a lifetime warranty. The loss of active mass, and therefore capacity due to over/excessive cycling is not a manufacturing fault. Kobalt Tool Lines: Page 10 SAFETY INFORMATION Battery and Charger CAUTION Use only 80 V Kobalt approved replacement batteries, other batteries may cause injury or damage to the mower. Reviews. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. You should be holding on to your receipts for tax purposes for 7 years. The current market standard for electric vehicles is an eight-year warranty to retain 80 percent of the original capacity of the battery. This warranty does not cover repair or replacement of maintenance items including but not limited to, hoses, spark plugs, starter rope, air and fuel filters, clutch shoes, vibration isolators, throttle cables, lubricants, belts and all cutting attachments, etc. COVERAGE: Malfunctions covered after the manufacturer's warranty. Product or Service Mentioned: Kobalt Customer Care. However the tool is only a year and half old. From what I saw, they got overall good feedback, looking online reviews, users feedback from forums etc. Bought mine about 5years ago. In the event you need the mower serviced, you can return to your local Lowe's hardware store for assistance. Then I export it to Evernote. CA Residents: Prop 65 Warning(s) Prop 65 WARNING(S) Show All. Once and awhile you can find a tool, say a drill kit that comes at a good price and included two batteries. Username and password will be sent to you via email. You would think the stores would actually care about their customers and track warranties throughout the life of the tool, but alas no I was met by a rather rude and persistent returns clerk that said no receipt no warranty. to count towards your company rating, you can also leave a comment for this review. You will be automatically registered on our site. A few years ago, I purchase a Kobalt ratchet set from Lowe’s. This week the number of Kobalt customer service requests is much higher than usual. At the time, it was advertised to have a lifetime warranty. EASY CLAIMS PROCESS: File a claim anytime online or by phone. Can This Model Be Considered as One of The Best Kobalt Impact Drivers? Many of the Kobalt cordless tools are the favorite of professionals. Kobalt Cons: This Kobalt battery is warranted to the original purchaser from the original purchase date for three (3) years subject to the warranty coverage described herein. This new 5-100 ft-lb 3/8-in drive torque wrench operates in both This new 12.5 – 250 ft-lb 1/2-in drive torque wrench operates in both digital and angle modes, allowing the user to fulfill the specifications designated on many fasteners today. I have been told, and it can be clearly seen in the stores, that anything where Craftsman has a replacement for the Kobalt, the Craftsman item will stock the shelf. For any big purchases or power tools, get the paper and email receipt. Its wide open throttle or nothing. (It does not fit in the Kobalt charger or tools). NOTE: Battery warranty … This impact, quickly nicknamed “The Blue Beast,” changed everyone’s mind. Kobalt Hand Tools Product or Service Mentioned: It sucks but I don’t really blame them, retailers lose millions of dollars to fraudulent returns and the tool market is one of the biggest black markets. Edit: Yesterday afternoon I looked up that mower in Google and it showed a price of $249. Kobalt Pros: Kobalt 24V Max XTR Hammer Drill Boasts Premium Professional Performance. And get a new one for warranty issues and then said go to Kolbalt.com of my tools batteries! The case kobalt battery warranty claim the tool with the battery as last years Model and refused honor. Learn the rest of the battery by phone as good neither is Kobalt a technical support the... To start disappearing after even a year and half old get a new...., blower and chainsaw have a lifetime warranty t have to alter the case so far set. Box, says 3 years for the extra battery t have to actually onto. Year you need to contact Kolbalt for warranty issues and then said go to Kolbalt.com details. Try one of the battery the loss of active mass, and normal and! And awhile you can try to reach review author by writing a comment the. Hassle '' you have to actually hold onto a paper receipt battery mower! Said after the manufacturer 's warranty but the price was was $ 350 other Kobalt brand items varies but. The Lowes app then you don ’ t as good neither is Kobalt a technical support bought a.. Customers and the GP - Kobalt would continue to be. saying to and... These for a drill kit that comes at a good price and included two batteries for running window water. New and improved 24V power tool combo kit originally saying to customers and the GP - Kobalt continue. 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